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I. Definition of Workers’ Compensation
Workers’ Compensation is a type of insurance intended to provide
wage replacement, medical bill coverage, and other benefits to
employees and their families due to occupational injuries and
illnesses. It is a mandated program governed primarily by laws found
in the Connecticut General Statutes. All employees on state payrolls
are eligible for workers’ compensation benefits in the event of
accident or injury in the performance of their on- the-job duties.
This includes all paid full-time and part-time employees.
The
Workers’ Compensation program for state employees is managed by the
Department of Administrative Services, but is administered through
an outside contractor known as the Third Party Administrator (TPA).
This
guide is adapted from the program guidelines issued to state
agencies and is intended to give members information regarding
procedures and some general information regarding workers’
compensation rules and benefits. Because each claim is different,
please contact the Workers’ Compensation Representative at the Union
office for assistance with your claim.
II.
Reporting an Injury
An
employee should immediately inform his/her supervisor about the
injury, and call their Human Resources Department, or your agency’s
designee to have the required
W/C 207 Form –
“Report of Occupational Injury or Disease to an Employee”
completed. This
form collects detailed information about a work related injury, and
is the initial step for filing a workers’ compensation claim. If
your agency requires additional reports you will need to complete
these forms as required. As a state employee, if you do not
file a WC-207, you will not be covered by Workers Compensation.
III. Seeking Medical Treatment
Members injured on the job are required to seek treatment from a
provider within the State of Connecticut’s Managed Medical Care
Network. A copy of this directory is available at the Union office.
If you have a question as to whether or not a provider is in the
network, contact the Union office at (860) 953-2626 and someone will
assist you.
If an employee
receives medical care from a provider outside the network, he/she
risks being ineligible for any workers’ compensation benefits,
subject to the order of the Workers’ Compensation Commissioner.
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Initial
Treatment: An injured employee should seek initial
treatment for non-emergency injuries at the facility
designated by your agency.
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Emergency
Injuries: For emergency injuries (injuries that, if not
treated immediately, would seriously jeopardize or impair
health) a member may be treated at a provider outside the
network if no network provider is immediately accessible.
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Subsequent Care:
After initial treatment a member may select a physician from the
network for on-going treatment, or may be referred to a
physician within the network. Once the treating physician
has been established, the TPA or the Workers' Compensation
Commissioner must approve a subsequent change of provider.
Attending physicians are required to submit reports of the injured
employee’s treatment and condition, and should use a
“Worker Status
Report” form
for this purpose.
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The form contains
information pertaining to diagnosis, treatment plan, and work
capacity, which may include specific work restrictions.
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This form is generally
completed immediately following an appointment and given to the
employee.
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Employees should submit
the form to Human Resources and to his/her supervisor as soon as
possible.
IV.
Covering the Cost of Medical Treatment
The
TPA will pay for medical treatment of a compensable claim.
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Prior approval must
be sought for some treatment, such as physical therapy, and must
be pre-certified by the TPA's medical case manager. The provider
will request the treatment authorization.
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Medication is also
provided under Workers’ Compensation Act.
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No payment will be
required for pharmacies participating in the State’s pharmacy
plan.
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If an employee goes to
a non-participating pharmacy, he/she will pay out of pocket and
request reimbursement from the Third Party Administrator.
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Employees can receive
reimbursement from the TPA for mileage to and from medical
appointments.
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If a claim is
contested, all medical bills must be submitted to the health
carrier for payment. If the claim is later approved, the TPA
will reimburse the health carrier.
V.
The Third Party Administrator’s Role
Once an injury is
reported, the Third Party Administrator (TPA) will review the claim
and the Form 207 to determine compensability and:
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If the claim is
accepted, will issue any appropriate workers’ compensation
benefits.
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If they have determined
that a disability benefit is due, the wage benefit will be
calculated based on previous wage information provided by Human
Resources.
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The TPA will mail wage
benefits to the employee. Direct deposit is not
available. Wages are paid on the same time schedule as State
payroll.
The
TPA may prepare a
Form WCC-1-
“Agreement as to Workers’ Compensation”,
or
“Voluntary
Agreement”.
This document contains identifying and payment information
acknowledging the employee’s Workers’ Compensation benefits.
When
a claim is voluntarily accepted under a voluntary agreement and/or
payments have been made against the claim, written legal notice has
been satisfied and no further reporting by the employee is necessary.
VI. A
Contested Claim
The
TPA may contest the compensability of a claim after appropriate
investigation.
Some reasons why a
claim may be contested are as follows:
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The cause of the injury
was due to the willful and serious misconduct of the employee.
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The cause of the injury
was due to the employee’s use of alcohol or narcotic drugs.
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The cause of the injury
involved voluntary participation in recreation and sports
activities regardless if the employer sponsored the activity.
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The injury reported was
purely a mental or emotional injury.
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There is evidence that
shows the injury occurred outside the course or scope of
employment.
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There is evidence that
the employee intentionally falsified employment and/or health
records.
The
TPA will issue a
Form 43,
“Notice to Compensation Commissioner of Intention to Contest
Liability to Pay Compensation”
when a claim is contested.
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Employees may challenge
the TPA’s contestment by scheduling an
informal
hearing
with the Workers’ Compensation Commissioner.
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The TPA or an injured
employee may request the Compensation Commissioner to schedule
an informal hearing to resolve disputes over workers’
compensation benefits.
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Hearings are scheduled
in the district where the injury occurred. The Compensation
Commissioner evaluates the positions of both parties in the
dispute and will make recommendations to reach resolution. The
recommendations made by the Commissioner are not binding at an
informal hearing.
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A
formal
hearing
is generally scheduled when disputes cannot be resolved at the
informal level.
Decisions made by the Commissioner at formal hearings are
enforceable under law. They are binding unless an appeal is made,
first to the Compensation Review Commission, and then to the
Appellate Court.
VII. Workers’ Compensation Benefits for an Approved
Claim
The
type of workers’ compensation benefit paid to an employee who has
been injured at the workplace depends on the employee’s medical
condition and their ability to return to work.
Types of Benefits
Temporary Total
Disability
An
employee receives Temporary Total Disability (TTD) benefits when the
treating physician determines that the employee cannot work in any
capacity for a temporary period of time. Once the treating physician
releases the employee to return to some form of work, TTD benefits
cease.
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The TTD compensation
rate is dependent upon the date of injury.
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Injuries that occurred
on or after July 1, 1993 are paid at 75% of the employee’s
average net pay over the 52-week period prior to the injury.
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Workers’ Compensation
benefits shall not be paid until the employee has been
incapacitated for more than 3 calendar days, excluding the day
of the injury.
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Benefits begin on the
fourth day of incapacity.
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If the incapacity
continues for more than 6 calendar days, beginning on the
seventh calendar day, workers’ compensation is paid retroactive
to the first day of incapacity.
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The day of injury is
never considered a day of incapacity.
Additional benefits are afforded to Hazardous
Duty Classified employees.
To qualify for this
compensation disability benefit:
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The injury must be considered
hazardous duty and arise out of the special hazard of the job (i.e.,
the direct assault by an inmate or patient to an employee).
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Benefits paid under
this section are paid starting the first day of total
incapacity.
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Benefits are paid
calculated on your base wages only.
Temporary
Partial
Temporary Partial (TP) benefits will be paid to an employee at the
discretion of a Compensation Commissioner. An employee may receive
these benefits when he/she has been released to work with temporary
restrictions prescribed by the treating physician.
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Benefits under this
section for injuries occurring after July 1, 1993 are paid at
75% of the difference between the wages currently earned by an
employee in a position comparable to the position held by the
injured worker before his/her injury and the amount earned after
the injury. The wages cannot exceed 100% of the average weekly
earnings of production and manufacturing workers in the state.
The Compensation Commission sets this amount each year.
When
an employee is released by the treating physician with work
restrictions, one of the following situations may occur:
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employee returns to
light duty work at their Agency.
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employee returns to
work outside of their Agency
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employee conducts “job
searches”
If an employee returns
to light duty work at their Agency, he/she receives regular wages
for the hours worked.
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If the employee is
working reduced hours, the pay stub for that pay period is
submitted to the TPA for calculation and payment of the TP
benefit.
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If the Agency cannot
accommodate an injured employee's work restrictions, the
employee must seek suitable work outside of the Agency when
released by the treating physician to restrictive work.
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If work is found
outside of the Agency, the employee is obligated to inform the
TPA of such work and report wages earned.
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If an employee is
unable to find work within his/her restrictions, TP benefit
payments will continue to be received from the TPA as long as
the employee submits evidence or “job searches” showing that
he/she has attempted to find work. In this situation, the
Workers’ Compensation Commissioner determines how long the
employee can receive this benefit.
After
an employee receives workers’ compensation benefits, and the TPA
makes the determination that employee’s medical status has changed,
(such as returning to work on light duty) they may file a Form
36 “Notice to Compensation Commissioner and Employee of Intention to
Discontinue or Reduce Payments”.
This form is required
anytime there is a change in the level of compensation payments.
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An employee has 10 days
to schedule a hearing with the Workers’ Compensation Commission
if he/she wishes to contest a change in benefits.
Permanent
Partial Disability
Permanent Partial Disability (PPD) benefits are paid to an employee
when the treating physician determines that the injured employee has
reached
Maximum Medical Improvement
(MMI) and there is a
permanent percentage loss of function to a body part.
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The treating physician
files a narrative report or a
Form 42-
“Physician’s Report of Medical Evaluation Permanent Medical
Impairment”
with the Compensation
Commissioner.
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The percentage
impairment issued by the physician is then applied to a chart of
values for the given body part(s) and the calculated number of
benefit weeks owed is paid to the employee at the base
compensation rate calculated at the time of the injury.
Disfigurement
or Scarring
For
injuries occurring after July 1, 1993 a Compensation Commissioner
may award disfigurement workers’ compensation benefits for any
permanent disfigurement or scar on the face, head or neck, or any
other area of the body, which hinders an employee in obtaining or
continuing to work.
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The employee must
request a hearing before the Workers’ Compensation Commissioner
one year from the date of injury or from the surgical procedure,
whichever is later, to be considered for this benefit.
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The filing of a claim
for scarring benefits is prohibited after two years from the
injury or the surgery.
Permanent
Total Disability
Permanent Total Disability is a benefit provided expressly for
persons who have suffered a severe injury that has caused a total
and permanent physical or mental
disability, such as the total and permanent loss of sight in both
eyes.
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The Workers’
Compensation Commissioner awards the permanent total benefit.
Compensation is based on a rate established by law without
regard to the time actually lost from work.
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This type of workers’
compensation benefit continues during the employee’s lifetime.
Stipulated
Settlements
Stipulated Agreement to Date
A Stipulated Agreement to Date is typically
used to settle a dispute where a compromise has been reached
regarding a certain aspect of the claim that has been disputed. They
represent the closing of only that aspect of the claim to the
agreement of both parties. Your claim remains open and you are
afforded all benefits available to you with respect to the
agreement.
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The stipulated
agreement requires approval by the Compensation Commissioner at
an informal hearing.
Stipulated Agreement
A
stipulated settlement, in most cases, is a full and final agreement
between the injured party and the State of Connecticut, which is
intended to bring finality to a Workers’ Compensation claim.
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This benefit is paid
based on the severity of the injury, the medical needs of the
injured employee, and prospective future disability.
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The stipulated
agreement requires approval by the Compensation Commissioner at
an informal hearing.
Fatalities
Compensation for a fatality resulting from an injury arising out of
or in the course
of
employment, or from an occupational disease is mandated by the
Workers Compensation Act.
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The surviving spouse
receives compensation until death or remarriage.
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Minor dependants
receive an allowance until the age of eighteen or until they
reach the age of twenty-two if a full-time student.
VIII.
Returning to Work
The
goal is to return employees to work from work related injuries as
quickly as possible.
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Temporary restricted
work duties will be accommodated by the Agencies when
available.
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When an employee
reaches maximum medical improvement and it is determined by the
treating physician that an employee has permanent restrictions,
the Agency will evaluate whether the restrictions can be
accommodated.
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If the restrictions
cannot be accommodated, the Agency will assist the employee in
pursuing other employment options.
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If no work is
available, the Agencies will assist with other options through
the Department of Administrative Services and the Workers’
Compensation Commission, such as vocational rehabilitation, a
less arduous duty search for another state position, or
disability retirement.
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If another position
cannot be found in state service, an employee can be separated
in good standing from state service in accordance with Section
5-244 of the Connecticut General Statutes.
IX.
Use of Accrued Time
Employees who are losing time from work due to a work related injury
have the option to use accrued sick, vacation, personal, or other
earned time to cover the interim period before the TPA makes a
payment.
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The employee completes
form
CO-715-
“Request for Use of Accrued Leave with Workers’ Compensation”
for this
purpose. Human Resources will provide the form to the employee.
Employees may also elect to supplement their workers’ compensation
benefit to bring them up to 100% pay by using accrued leave.
Employees are able to accrue sick and vacation credits for up to
twelve months when out due to a work related injury.
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Personal leave days are
not included in the accrual.
X.
Coding Your Timecard
Accurate timecard coding is essential to avoid underpayments or
overpayments of
salary or benefits to employees when time is lost due to a work
related injury.
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The day of the injury
is always coded as full day of regular pay, regardless of the
number of hours actually worked that day.
XI.
Maintaining Health and Life Insurance Benefits
The
State continues health insurance and other employer-paid benefits
while an employee collects workers’ compensation benefits, but
co-payments must still be made. Your Agency’s Human Resources Dept.
will contact employees to make arrangements.
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Union dues are
suspended.
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Payroll deductions for
employee paid elections (credit union, short-term disability
insurance, etc.) stop. Employees must make arrangements with the
individual creditors or benefit providers for payment.
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Contributions to
retirement plans are not made; however retirement credit is
received for the period of time receiving workers’ compensation
benefits up to one year.
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Workers’ Compensation
benefits are not taxable.
XII.
Forms Used to Calculate the Workers’ Compensation Benefit
Two
forms are required from an employee to be able to calculate the
workers’ compensation benefit (WCC-211
&
WCC-1A).
These forms are sent directly to employees by Human Resources.
Delay or
failure to return the completed forms to Human Resources will result
in a delay in receiving workers’ compensation benefits.
Form PER-WCC 211
“Concurrent Employment/Third party Liability”
This
form is required to provide information regarding concurrent
employment. If there is concurrent employment prior to the injury,
benefit rates may increase when these wages are considered.
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The third party
liability section provides pertinent information regarding the
potential liability of another party for the claim.
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Other employment after
the injury may decrease benefits if an employee fails to report
that he/she is working while receiving workers’ compensation
benefits.
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Employees are required
to report all earnings after completing Form PER-WC 211.
Failure to
inform may result in civil and/or criminal liability.
Form
WCC-1A “Filing Status and Exemption Form”
This
form is used to indicate the number of exemptions as reported on the
W-4, and will determine if an employee is eligible for an increased
benefit.
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Failure to return
this form will result in the status reverting to single-one
exemption.
XIII. Contact Information
GAB Robins (Third
Party Administrator)
(860)
256-3400
Workers’ Compensation
District Offices
1st
District- Hartford-
(860) 566-4154
2nd
District- Norwich-
(860) 823-3900
3rd
District- New Haven-
(203) 789-7512
4th
District-
Bridgeport- (203) 382-5600
5th
District- Waterbury-
(203) 596-4207
6th
District- New
Britain- (860) 827-7180
7th
District- Stamford-
(203) 325-3881
8th
District-
Middletown- (860) 344-7453
Website:
http://wcc.state.ct.us/index.html
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